This privacy policy applies to www.packurbag.com, operated by PackUrBag Travel Solutions Pvt Ltd, and governs the privacy of its users. It outlines how we collect, use, store, and protect user data, as well as the obligations of users, the website, and its owners. This policy ensures compliance with India’s national laws and requirements for user privacy.

 
The Website
PackUrBag and its owners are committed to protecting user privacy. We take proactive measures to safeguard your data throughout your experience on our website, ensuring compliance with applicable privacy laws in India.
 
Use of Cookies
We use cookies to enhance your experience on our website. On your first visit, you will be prompted to allow or disallow cookies via a cookie control system, in line with legal requirements for explicit consent.
Cookies are small files stored on your device that track and store information about your interactions with the website. This enables us to provide a tailored experience. You can block cookies by adjusting your browser’s security settings, but this may affect website functionality.
 
We use Google Analytics to monitor visitor behavior and improve our website. This software stores cookies on your device to track engagement but does not collect personal information. For more details, see Google’s privacy policy: [http://www.google.com/privacy.html](http://www.google.com/privacy.html).

Cookies from external vendors (e.g., for referral programs or sponsored links) may also be used, typically expiring after 30 days. These cookies track referrals and conversions but do not store personal information.
 
External Links
Our website may include external links to quality, safe, and relevant websites. However, we cannot guarantee the content or security of these sites. Clicking on external links is at your own risk, and PackUrBag is not liable for any damages or issues arising from visiting these links.
 
Adverts and Sponsored Links
Our website may feature sponsored links or advertisements served by advertising partners with their own privacy policies. Clicking on these links may involve cookies for tracking referrals, stored on your device. Such actions are at your own risk, and PackUrBag is not responsible for any resulting damages.
 
Social Media Platforms
We engage with users on external social media platforms, each governed by their own terms and privacy policies. Use these platforms cautiously, as PackUrBag does not request sensitive information via social media. For sensitive matters, contact us directly via email or phone.

Our website includes social sharing buttons to share content directly to social media platforms. Using these buttons is at your discretion, and the respective platforms may track your activity.
 
Shortened Links in Social Media
We may share shortened URLs on social media for relevant web pages. Exercise caution when clicking these links, as social media platforms are susceptible to spam and hacking. PackUrBag is not liable for damages caused by clicking shortened URLs.
 
Data Collection: What Information We Collect
We collect the following personal data, depending on the purpose:
  1.Personal and Contact Details: First name, last name, location, and email address when you submit inquiries, bookings, or ideas.
  2.Content Submissions: Information related to tours, experiences, or ideas you submit (e.g., text or media).
  3.Location Data: Device location (e.g., GPS) if you enable geolocation (see Section 10).
  4.Browsing Data: Connection and usage data collected via cookies (see Section 9).

We mark certain fields as mandatory when collecting data to provide services (e.g., for bookings or inquiries). If you choose not to provide this data, you may be unable to use certain features.

We do not collect sensitive personal data unless required for specific services and with your consent.
 
Purposes and Legal Bases for Processing
We process your personal data for the following purposes, based on these legal grounds:
  1. To Provide Services: Process bookings, inquiries, or submissions (e.g., tour ideas) based on our legitimate interest in delivering services or fulfilling contracts with you.
  2. Analytics and Improvements: Understand website usage to enhance user experience, based on your cookie consent or our legitimate interest in improving functionality.
  3. Legal Compliance and Protection: Protect our rights, comply with legal obligations, or support corporate transactions (e.g., mergers), based on legal requirements or legitimate interests.
  4. Marketing and Communication: Send newsletters or promotional content, based on your explicit consent (where required).

We process data only for specified, legitimate purposes and do not use it in ways incompatible with those purposes. You may withdraw consent at any time (see Section 5).
 
How We Share Your Information
We may share your personal data with:
  1.Authorized Staff: PackUrBag employees who need access to perform their duties.
  2.Affiliates: Subsidiary companies for business and operational purposes.
  3.Service Providers: Third parties (e.g., website hosting or design services) acting on our behalf, bound by contracts to protect your data.
  4.External Evaluators: Pseudonymized data shared with external parties (e.g., for reviewing tour submissions).
  5.Legal Authorities: When required by law, court orders, or to protect PackUrBag’s rights, property, or safety.
  6.Corporate Transactions: In case of mergers, acquisitions, or similar transactions.

Some recipients may be located outside India, including in countries with different data protection standards. Where required, we use safeguards like Standard Contractual Clauses to ensure data security (see: [https://ec.europa.eu/info/law/law-topic/data-protection/](https://ec.europa.eu/info/law/law-topic/data-protection/)).
 
Data Retention
We retain personal data only as long as necessary for the purposes outlined above or to comply with legal obligations. Geolocation data is typically retained for a short period, unless required for ongoing services.
 
Your Rights
Under applicable data protection laws, you may have the following rights:
  1.Confirmation and Access: Confirm whether we process your data and request details or copies of it.
  2.Rectification: Correct incomplete or inaccurate data.
  3.Deletion: Request deletion of your data, unless we are legally required to retain it.
  4.Restriction: Request limited processing if data is inaccurate, unlawful, or no longer needed but you prefer it not be deleted.
  5.Portability: Request transfer of your data to another controller, where technically feasible.
  6.Objection: Object to processing based on legitimate interests, unless we have overriding grounds.
  7.Withdraw Consent: Revoke consent for data processing at any time.
  8.Complaint: Lodge a complaint with a data protection authority (e.g., in India or the EEA).

To exercise these rights, contact our data protection officer (see Section 6). We may require identity verification before processing requests.
 
Contact Information
For questions or to exercise your rights, contact our data protection officer:
Website: [https://www.packurbag.com/contact-us](https://www.packurbag.com/contact-us) (select “Contact Data Protection Officer”).
Email: help@packurbag.com
Phone: +91 98402 39547

If you are in the EEA, you may also contact our appointed data protection officer at:  
Email: help@packurbag.com  
Phone: +91 98402 39547

Provide your name, email, and request details. We will retain this information only to process your request and delete it when no longer needed, unless required by law.

Third-Party Sites
We are not responsible for the privacy practices of third-party websites, applications, or services linked from our website. Review their privacy policies before use.

Do-Not-Track Signals
Our website does not currently respond to “do-not-track” signals due to the lack of an industry standard. We use cookies as outlined in Section 9.

Cookies and Similar Technologies
What Are Cookies?
Cookies are small data files stored on your device to track usage and enhance functionality. We use session cookies (deleted when you close your browser) and permanent cookies (retained for a set period).

Cookie Types
  1. Strictly Necessary Cookies: Essential for website functionality (e.g., login, form submissions). These cannot be disabled, but you can block them via browser settings, which may affect site performance.  
   – Examples: Session management, user authentication.
  2. Performance Cookies: Collect anonymous data on page visits and traffic to improve site performance. These are based on your consent via the cookie banner.  
   – Examples: Google Analytics cookies.
  3. Targeting Cookies: Used by advertising partners to deliver relevant ads based on your interests. These are optional and based on your consent.  
   – Examples: Ad tracking cookies.

You can manage cookie preferences via the “Cookie Settings” link on our website. Blocking cookies may limit website functionality.

Location Data
We may collect device location data (e.g., GPS) if you enable geolocation to provide location-specific services (e.g., redirecting to a regional website). You can disable this in your device or browser settings. Location data is processed based on your consent.

Security
We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or damage.

Children’s Privacy
Our website is intended for non-professional consumers of legal age. We do not knowingly collect data from individuals under 18. If such data is collected, it will be deleted immediately.
 
Changes to This Policy
We may update this policy at our discretion. Changes will be posted on this page and, where required, notified via email. The last modification date is indicated at the top. If required by law, we will seek your explicit consent for significant changes.